Returns & Exchanges
At kobobooks, we want you to be completely satisfied with your fashion purchases, which is why we offer a 30-day window for returns and exchanges on all unworn items. Simply ensure all original tags are attached and the garments are in their original condition to qualify for a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack your items in their original packaging and include the printed return authorization slip inside the box.
Attach the Label
Download and print your prepaid shipping label from the portal and affix it clearly to the outside of your return parcel.
Drop Off and Track
Leave your package at any authorized carrier location and keep your tracking number to monitor your return's progress to our warehouse.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing